Privacy Policy

Aonsotsu Privacy Policy

Last Updated: 07 May 2025

At Aonsotsu (“we,” “us,” or “our”), we prioritize your privacy. This policy explains how we collect, use, and protect your data through our grocery delivery services at https://aonsotsu.com and our mobile app. By using our services, you consent to this policy.

1. Information We Collect

We collect the following data to provide and improve our services:

• Personal Information:
  • Name/Username, email, phone number, delivery address.
  • Payment details (processed securely via third-party gateways of UPI like BHIM, Google Pay, Paytm, PhonePe or any Banking UPI app; we do not store card numbers).
  • Account credentials for registered users.
• Transactional Data:
  • Order history, preferences, and feedback.
• Technical Data:
  • IP address, device type, browser, operating system.
• Cookies & Analytics:
  • We use cookies to enhance user experience and track site usage (e.g., Google Analytics).

2. How We Use Your Information

• Process orders and deliver groceries.
• Communicate order updates, offers, or support.
• Improve app functionality and user experience.
• Prevent fraud and ensure security.
• Comply with legal obligations.

3. Data Sharing

We share data only with trusted third parties for:

• Payment Processing: Secure gateways.
• Delivery: The items are delivered by our own delivery boys.
• Service Providers: Hosting, analytics, and customer support tools.

We do not sell your data to advertisers or unrelated third parties.

4. Data Security

• SSL encryption for data transmission.
• Regular security audits and restricted access to personal data.

5. Your Rights

You may:

• Access, correct, or delete your account data via the account settings.
• Opt out of marketing emails (unsubscribe link in emails).
• Disable cookies via browser settings (may affect site functionality).
• Request data deletion by contacting us at aonsotsu2024@gmail.com.

6. Children’s Privacy

We do not knowingly collect data from children under 13. Contact us to remove accidental data.

7. Policy Updates

We will notify users of material changes via email or in-app alerts.

8. Contact Us

For questions or requests:

• Email: aonsotsu2024@gmail.com
• Address: Dilong Ward, Mokokchung -798601, Nagaland

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